Mattioli Arena accessibility: arrange the whole visit
The completed 2026 Grand Prix pack confirms step-free access and accessible floor seating.
Start with those facts, then get your seat, companion and arrival route agreed for the next event.
Checked 6 October 2026. The 2026 layout is a guide; arrange the next event’s position directly with the seller.
The overall picture and access contact
The arena confirms accessible toilets on the ground floor and staff assistance. The official 2026 darts pack also confirms step-free access and accessible seating.
Contact 0116 326 9700 or mail@leicesterarena.co.uk before choosing a category.
Explain the session you're considering, chair dimensions if relevant, transfer needs and how far you can comfortably walk.
Ask the arena for the route and access measurements you need. Keep the written reply with your booking so the arrival staff know what's arranged.
Sources and checked date
Source: Arena toilets and help · 2026 step-free seating · Venue contact · checked 6 October 2026.
Booking accessible and companion tickets
PDC directs accessible purchases through each event's ticket office. Follow the official event link, then ask the seller for the wheelchair or accessible position.
The historical diagram shows a floor access block near the stage; it doesn't give numbered wheelchair stock.
PDC's general policy includes a free carer place unless the purchase says otherwise. The 2026 arena pack requires every attendee, including carers, to have a ticket.
Ask the seller how the included companion is issued rather than buying an ordinary extra place automatically.
The next event's wheelchair spaces, views, companion positions and evidence requirements aren't confirmed here; speak to the ticket team first.
Get these settled before paying for travel or a room.
Sources and checked date
Source: PDC accessible ticket office · General included-carer policy · Historical floor block and all-attendee tickets · checked 6 October 2026.
Getting there step-free
Use the Memory Lane entrance. Charter Street has no pedestrian or vehicle access.
Ask about an unloading point and the distance from it to your booked seat; don't let a taxi follow an old photograph to the wrong frontage.
The 2026 darts event had no arena parking. Arrange suitable external parking or a vehicle drop-off for the next edition once its instructions appear.
From Leicester station, the general venue directions allow a 25-minute walk; ask a transport operator about the accessible route or a suitable taxi.
Sources and checked date
Source: Current entrance · Station allowance · Event parking restriction · checked 6 October 2026.
Inside the venue
Toilets and viewing: ground-floor accessible toilets are published.
Tell the venue whether you'll remain in your wheelchair or transfer, and ask how the route works from your actual position. A standard table seat isn't an access booking.
Hearing and quieter breaks: the 2026 pack warns that broadcasts may use strobe and smoke effects.
Explain sensory requirements before arriving and ask where staff can help you take a quieter break.
Lift access, hearing loops, a quiet room and Changing Places details aren't confirmed here; agree your event route with the venue.
No matching detailed guide was found in the official FAQ, facilities pages or AccessAble searches. Don't rely on a conference description for a darts-night facility.
Sources and checked date
Source: Published ground-floor toilets · Broadcast effects and access information · checked 6 October 2026.
Assistance dogs
Tell the arena about an assistance dog when arranging the accessible booking. Ask for space at the viewing position, a spending route and instructions for security.
These details weren't published in the checked event pack or general facilities pages.
Keep the team's answer with your confirmation. If the position is unsuitable on arrival, speak to staff promptly.
Agree the route for any outdoor break as well: the ordinary no-re-entry policy needs a clear access arrangement.
Sources and checked date
Source: Ask the arena about assistance needs · Published return policy · checked 6 October 2026.
Contact
The venue is Mattioli Arena, 12 Memory Lane, Leicester LE1 3UL. Call 0116 326 9700 or email mail@leicesterarena.co.uk.
For an event order, start with the named seller; venue terms also list tickets@leicesterarena.co.uk.
Use the Leicester hub for travel and food. The Grand Prix page separates the next calendar dates from completed-event guidance.
Sources and checked date
Source: Venue details · Venue ticket contact · checked 6 October 2026.
Ask for your access arrangements in writing. How we check our facts.
How to book an accessible ticket
- Use the World Grand Prix official seller linked from the arena event information.
- Ask for an accessible viewing position suitable for the guest's needs.
- Arrange the carer's ticket with the seller: PDC's included-carer policy does not remove the arena requirement for that person to hold a ticket.
- Ask the arena to confirm the Memory Lane entrance and route from entrance to actual position and toilets.
Mattioli Arena Leicester official access team
Telephone: 0116 326 9700.
Sources and checked date
Accessible booking instructions and venue facilities — Confirmed: Mattioli Arena Leicester accessible booking · Mattioli Arena Leicester accessible booking; checked 20 October 2026.
FAQs
How do I confirm a companion ticket for Mattioli Arena Leicester darts?
For Mattioli Arena, discuss the companion arrangement with the official event seller before payment.
For Mattioli Arena, ask which place is issued, what evidence is needed and whether it is included in the specific offer.