Alexandra Palace: darts accessibility guide
Alexandra Palace has accessible facilities, but the new Great Hall championship seating must be planned separately from a concert visit.
Match the ticket, entrance and route to your needs before booking.
This guide distinguishes the venue’s published facilities from details still awaiting confirmation for darts.
Accessible facilities checked 5 October 2026. New Great Hall darts positions still need individual confirmation.
The overall picture and access contact
The venue publishes an access statement and visual guides.
Contact access@alexandrapalace.com with your session, wheelchair dimensions where relevant, companion requirements and the facilities you need.
Ask for written arrival instructions.
AccessAble has guides for the Phoenix Bar and Kitchen and Alexandra Palace station.
No championship or whole-Great-Hall guide was found; neither local guide establishes your darts seating route.
Booking accessible and companion tickets
Accessible tickets were part of the 2026/27 ballot. The event listing confirms one complimentary carer ticket where needed, with supporting documentation.
PDC’s help centre says the carer is automatically included with an accessible purchase unless an event specifies otherwise.
Check your confirmation rather than paying twice.
The ballot is closed. Ask about remaining accessible options before buying an ordinary ticket and hoping to convert it.
The Great Hall's wheelchair positions and neighbouring companion seats aren't confirmed here; arrange your allocation with the access team.
The concert stage-right viewing platform is not proof of a championship position.
Getting there step-free
The venue identifies Finsbury Park as a step-free option with the W3 bus connection to the Palace.
Check lifts, bus departures and engineering work for your complete journey, including the stop-to-entrance route.
The uphill walk from Alexandra Palace railway station is not automatically the easiest accessible arrival.
Blue Badge parking is free after scanning the badge at an on-site pay machine. Event bay locations can vary; obtain the parking and drop-off instructions in advance.
The championship's accessible entrance, drop-off and slopes aren't confirmed here; request the event arrival route before travelling.
Explain whether you transfer from your chair or need to remain in it.
Inside the venue
Lifts and wheelchair spaces: the access statement describes a lift to the Theatre circle, not the darts tiers.
A lift or level route for every championship seat category isn't confirmed here; agree your seating route before buying.
Confirm the route from your booked position to toilets and exits. Limited wheelchair loans are available by prior arrangement; do not rely on a loan being free on arrival.
Changing Places: the facility is in the East Lightwell entrance by the South Terrace, with an adjustable bench and sink, hoist, screen, shower and toilet.
The area is normally closed, so a staff escort is required; arrange this before visiting and ask how to obtain help during your session.
Hearing support: induction loops are installed at Visitor Services and box-office points.
Hearing-loop coverage for Great Hall darts isn't confirmed here; ask the access team about your booked position.
Describe whether you need support at the service desk or throughout the matches.
Quiet spaces and sensory equipment: ask Visitor Services for a designated quiet space.
Sensory bags are available at all events; ear defenders and plugs are subject to availability, with ID held for loans.
Confirm where to collect equipment and the route from your seat. Medical food, drink and equipment are welcomed; discuss your requirements ahead.
Assistance dogs
Assistance dogs are welcome under the venue’s access statement.
Tell the access team when booking so space at your position and a suitable route outside can be agreed. Professional minding can be discussed in advance.
If you need to leave the building with your dog, confirm the championship’s re-entry arrangement rather than assuming a general welcome permits return admission.
Contact
The access statement lists 020 8365 2121, Monday–Friday 09:00–17:00.
The ticketing page lists Visitor Services on 020 8365 4343; use access@alexandrapalace.com for access arrangements.
On the day, speak to a steward if the agreed route or facility is unavailable.
Return to the venue guide or choose your championship session.
Sources and checked date
Sources: Venue access statement · Current darts accessible booking · PDC carer inclusion · Checked 5 October 2026.
How to book an accessible ticket
- Use the current championship event's official ticket information; accessible tickets were included in its ballot.
- The current event listing says one complimentary carer ticket is available where required, with supporting documentation during application.
- Because ballot is closed, ask the official ticket team about current accessible options rather than assuming a new ballot application.
- Contact the Palace access team to agree event entrance, parking/drop-off and facility route for the booked session.
Alexandra Palace official access team
Telephone: 020 8365 2121.
Sources and checked date
Accessible booking instructions and venue facilities — Confirmed: Alexandra Palace accessible booking · Alexandra Palace accessible booking · Alexandra Palace accessible booking ·
Alexandra Palace accessible booking; checked 20 October 2026.
FAQs
How do I confirm a companion ticket for Alexandra Palace darts?
The current championship listing offers one complimentary carer ticket where required and asks for supporting documentation during the application.
Contact the official ticket team about current accessible availability.